Start with the
right information.
Maintained service information, relevant records, approved message channels and clear responsibility rules. We could begin with one common question and a reusable answer-preparation task.
05 / Tenant communication
Turn tenant questions into clear, consistent replies.
Use your property information to prepare helpful replies and flag questions that need your team.
Maiven helps your team respond with the right context.
A closer look
A reply with the right context
Fictional example- Question
- Where do deliveries go?
- Property information
- Deliveries: reception
- Reply draft
- Please leave deliveries at reception.
Review before sending · Unclear questions go to your team
The familiar friction
The answer depends on what has already happened.
A tenant asks about a charge. An owner needs an appointment update. The person replying needs the current record and the conversation behind the question. AI could help gather that information and prepare a response, or identify the person who needs to resolve the uncertainty.
Built around your business
Start with the
Keep judgment
with your people.
Staff handle complaints, uncertain facts and decisions assigned to them. Your team sets review requirements and confirms whether the question and any promised action have actually been resolved.
A conversation comes first
What would your version look like?
Bring a task, a question, or a place where your team keeps getting stuck.
Talk with Shloimy